Love this shop! Best customer service. They always help me with everything, including taking care of things when I break them.
Love this place!!! Always alot of flavors to choose from and a very helpful staff!!!!!
April the owner, and James are so great. Not many shops have staff that are so willing to spend their time with you. James builds people's coils all the time. Just to be helpful. Most other shops have staff that tell you to use YouTube. If you're ever in the Old Saybrook area, go visit. Great space to hang out and vape.
Throwing out a big Thank you to Northeast Vapor. I tried everything to quit cigarettes and nothing worked. My 3 kids-2 who quit cigs by using e-cigs went to Northeast Vapor at Christmas and set me up with everything I would need. I can happily say that I have not had a cigarette since December 27th. I have not even craved for a cigarette. As for their store and employees, absolutely wonderful. Being new at this they took their time and answered any questions I had. As for their supplies and what they sell, all great. Only once did I have a problem with something and all it took was me going to store, their employee knew right away what the problem was and took what I had and replaced it for free and what they gave me was better then what I previously had. Everything I own is only from their store. Nothing against other stores but why should I shop anywhere else when I'm already going to the best place.
Wonderful store! Awesome atmosphere!
Most knowledgeable staff of any Vape shop in New England definitely recommend this shop!!!!!
Love this shop. Stunning decor with classy and professional atmosphere. Staff is highly knowledgable and friendly. The lounge area is my favorite part. Love drawing on the chalk board or just hanging out with my coffee and Vape gear.
Great store! The atmosphere is as classy and professional as its staff. I buy all my vapor products at this shop and highly recommend it to anyone just starting out because they give you tons of information or a veteran user because they have so much to offer and the place is just cool!
Excellent staff, very helpful and very knowledgable on all their products. Large selection of juice at the juice bar and also a lounge for customers to hang out in. I would recommend anyone that vapes or wants to quit smoking to check this place out!
AWESOME shop! The staff was friendly and professional. The guy working was really helpful in getting me a new unit and helping me understand how to use it. Apparently this company has won Best Vape Shop 3 years in a row now under its parent company name and I can see why. From the moment I entered until the moment I left I felt catered to and cared for an a very personal way. Thank you James for helping me make sense of it all! The store is beautiful!